Questions To Ask Your Vero Beach Service Advisor

March 18th, 2010 by rye32

We find that a lot of Vero Beach service and repair at R & M Auto Repair are a little tentative when they talk with their automotive advisors. They want to ask questions, but don’t want to be embarrassed or to seem pushy. Cars are very complicated and there’s more to know about them than most of us have the time to learn. Maybe it’s because cars have become so much more reliable that the average person just doesn’t need to know as much to keep their vehicle on the road.

You know, your local hospital has a Patient’s Bill of Rights that they post throughout the hospital. We think our Vero Beach automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It’s all about the communication. It’s a little harder when you’re trying to find the right service center in Vero Beach. But once you’ve developed a relationship, the communication should come easier.

What are some of the barriers to communication? Well, let’s go back to the medical example. When your doctor’s explaining something to you, it’s something that she understands very well and is very familiar with. So she may use jargon you don’t understand or that you don’t have the education and training that’s foundational to understanding what she’s trying to explain.

So you fall behind and get frustrated.

It can be the same with your Vero Beach automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to customers. If you’re not sure, ask what the payment policies are. For example, there’s a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what’s done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your Vero Beach service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is real tight, he might be able to find a rebuilt part or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that’s done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.

Call R & M Auto Repair to make an appointment.
626 Third Place
Vero Beach, FL 32962
772-569-2120

Tire Maintenance In Sebastian

March 12th, 2010 by rye32

With the recent focus in Sebastian on improving fuel economy, we’ve been told how important it is to maintain our tire pressure.

Everyone in Sebastian knows that tires wear out, but we all want to make them last as long as possible because they’re fairly expensive to replace. In addition to saving gas, properly inflated tires last longer. Under-inflated tires will wear out more quickly.

Some people in Sebastian wonder if there is benefit to adding a few extra pounds of pressure when they fill up their tires. But actually, there isn’t. In fact, there are very good reasons not to over-inflate your tires. For one, the middle of the tread will wear unevenly because the full tread is not contacting the road properly. That also adversely affects your handling.

Come in and see us about tire maintenance for your Vero Beach, FL vehicle.
R & M Auto Repair
626 Third Place
Vero Beach, FL 32962
772-569-2120

Every vehicle in the Sebastian area has a sticker on the driver’s side door jamb that tells you the manufacturer’s recommended tire pressure. This recommendation is an integral part of the vehicle’s suspension tuning. A lot of engineering actually goes into the recommended tire pressure, so it’s important to follow it.

What else do we need to know about tire maintenance? Tire rotation and balancing are very important. Let’s start with rotation. Because the front tires handle the brunt of turning forces, the shoulders of the front tires wear more quickly than the rear tires. We rotate the tires so that they all get to do some duty on the front and they’ll all wear evenly over their life.

For most vehicles, front tires are rotated to the rear and vice versa. Others recommend a cross rotational pattern. Some vehicles use an asymmetrical tire so those tires need to stay on either the right or left side – it’ll say which on the tire. Some high performance cars have asymmetrical tires and different sizes on the front and rear. These can’t be rotated at all. Your owner’s manual will have details for your car.

How often should you rotate your tires? Your owner’s manual will have a recommendation. Your service advisor at R & M Auto Repair can do a visual inspection to let you know if it looks like it should be done. The interval is typically around 5,000 miles.

You know, some people don’t think new tires need to be balanced. What they aren’t taking into account is the wheel. Between the wheel and the tire – even a new tire – there’s enough variation to require balancing.

When you add the valve stem and tire pressure monitoring sensors required on new cars, balancing is definitely in order. When a tire’s out of balance, it’s actually hopping down the road. You’ll feel the vibration through the steering wheel if a front tire’s out of balance and through your seat if it’s a rear tire.

Proper wheel balance promotes tire life and increases safety. Historically, lead weights have been attached to the wheel to bring it into balance. Lead gives some environmental concern, so steel weights are starting to be substituted.

Also, always use the same size tire on an axle. Different size tires on the front or on the back can lead to some real handling problems. And tire manufacturers recommend that when you get two new tires, they be installed on the rear because that’s where you need the most traction to avoid spinning-out.

Transmission Care In Vero Beach FL

March 2nd, 2010 by rye32

Call R & M Auto Repair to make an appointment to check your transmission in Vero Beach.
626 Third Place
Vero Beach, FL 32962
772-569-2120

Do you have any plans around Vero Beach FL for the weekend? Maybe you and some friends and are taking the boat up to the lake. Maybe you’ll be having a lot of fun water skiing and doing a little fishing.

You got the boat all ready. It’s all gassed up. You packed lots of snacks and the cooler’s stocked – ready to go.

How about your tow vehicle? It has plenty of gas and you’ve even vacuumed it out, but is your auto maintenance up to date?

Stop and think. You’ll have some heavy traffic on your way out of town. Hilly terrain as you get to the lake. Some dirt roads – and it may be hot weather. And all the time you’re going to be towing around several thousand extra pounds.

That all adds up a lot of severe strain on your engine, brakes and transmission. Your transmission’s going to be working overtime, spending more time in lower gears. The internal transmission temperature is going to be much higher than normal. What’s a fun little blast to the lake for you is really severe duty for your transmission.

It’s important that you have enough transmission fluid. If you’re running low, the transmission will run to hot and won’t have the protection it needs to cope with the added stress of towing.

And if it’s time for a transmission service, you really should have it done at R & M Auto Repair before your trip. Transmission fluid breaks down and gets dirty over time. Whether you have an automatic or manual transmission, you need to have it serviced on schedule to make sure it runs efficiently.

Automatic transmissions contain a maze of passages that the fluid has to pass through to keep it shifting smoothly. If you neglect transmission service, the passages can get clogged up and you start to have problems. Neglect your transmission for too long, and it can fail. Believe us – you don’t want to pay for a major transmission repair.

You know, most of us in Vero Beach FL do a lot of our driving under severe conditions. Towing or hauling a big load is obvious, but there are lots of other things that constitute severe driving conditions. Things like short trips or driving in very hot or very cold weather. Also, dusty roads, city driving around Vero Beach, and basically any driving that’s not at highway speeds or under ideal conditions is severe driving. We all need to think about whether or not we need to follow the severe service schedule.

So, consider going in for a full service oil change before you leave for the lake to make sure everything has been looked at. Ask for a trip inspection while you’re at it. Your Vero Beach FL service technician at R & M Auto Repair can check your belts and hoses and let you know if your brakes are in good shape.

Don’t forget the sunscreen. And to thank your Vero Beach service technician, how about bringing him back a nice trout?

Maintaining Your Older Car In Vero Beach FL

February 23rd, 2010 by rye32

The government mandates a lot of equipment on cars in Vero Beach FL: emission devices and control computers, safety equipment like airbags and crash worthiness requirements. All of this is great for the Vero Beach FL motoring public, but it does add quite a bit to the price of a new car.

Because new cars are more expensive, people in the Vero Beach area are driving their old cars longer. The average car is now over nine years old. Two thirds of vehicles on the road in Vero Beach have more than 75,000 miles. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today’s cars are up to the challenge – but they need a little help to keep on goin’.

Give R & M Auto Repair a call to schedule your next maintenance.
626 Third Place
Vero Beach, FL 32962
772-569-2120

Some owner’s manuals don’t specify service requirements at higher mileage. That doesn’t mean it doesn’t have to be done. In fact, it’s more important than ever to stay on top of routine maintenance for cars with more than 75,000 miles.

First, just extend regular service intervals out: for instance a service that’s recommended every 15,000 miles should be performed at 15,000, 30,000, 45,000 and 60,000 miles, and so on. Because of the additional stress older engines experience, the severe service maintenance schedule is more appropriate than the regular schedule – ask your service advisor. Watch for leaks – seals and gaskets dry out over time and don’t hold the fluids as well as they used to.

It’s also time to make sure you have a good Vero Beach FL technician. There are some services and replacements that are scheduled after you put on some clicks, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course. Check for unusual sounds, smells or the way your car feels. These could be hints that trouble’s brewing. Better to catch it early before it turns into a costly repair.

And a regular wash and wax will help maintain your car’s appearance. One of the things you can do to really help your high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, and transmission and power steering fluids that are formulated for cars that have a few clicks on the old odometer.

High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older engines are dirtier inside – and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection.

Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high mileage vehicles. So once you hit around 50,000 miles, consider stepping up to high mileage formulations. High mileage fluids cost a bit more than standard fluids because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road. It does cost more to properly maintain a higher mileage vehicle – but it’s way cheaper than a new car payment!

Deep Clean Your Fuel System At R & M Auto Repair

February 17th, 2010 by rye32

Having trouble with your fuel system? Bring your family van into R & M Auto Repair for a check up.
626 Third Place
Vero Beach, FL 32962
772-569-2120

Today we’re talking about fuel system cleaning. The first thing to know is how important it is to have a clean fuel system. You need fuel to go, and the cleaner your fuel system, the more efficiently the fuel will burn. That means more power and better fuel economy.

A clean fuel system saves money at the pump. We guess you could say, it all starts and ends at the pump. One of the most important things you can do to keep your fuel system clean is to buy good quality gas. Major brands have detergents that keep gum and varnish from rapidly building up in the fuel system.

So buying cheaper gas can actually cost you in the long run. Now, most cars on the road are more than five or six years old. That means they’ve had time for some dirt and rust to start accumulating in the fuel tank. This junk needs to be filtered out of the fuel before it hits your engine. That’s the fuel filter’s job.

When the fuel filter is clogged, the dirty fuel will bypass the filter and go on up to the engine where it can clog fuel injectors and get into the cylinders. That could do some damage. So you should have your fuel filter changed when recommended. Check your owner’s manual or ask your service advisor if your fuel filter is due for replacement.

The fuel then goes up into the throttle body. This is another area where varnish and gum can accumulate. A professional fuel system cleaning will use a combination of special cleaning chemicals and old fashioned swabbing to clean out the throttle body. Now, the fuel injectors are the last stop in the fuel delivery system.

It’s real important to keep those fuel injectors clean. The fuel injectors need to deliver a precise amount of fuel, at exactly the right time, in a particular spray pattern. They just can’t do that if they’re dirty. Dirty fuel injectors really rob power and waste fuel.

It is important for the fuel system proper, but there are a couple other things that will help keep your engine clean as well. Of course, air is mixed with the fuel before it’s burned. Dirty air means dirt gets into your engine, so you need to replace your engine air filter when it’s dirty.

The PCV value routes unburned fuel that escapes into the lower engine back up into the intake system to be burned. A sticky PCV valve needs to be replaced to make sure that system is working properly and the breather filter needs to be replaced if it’s dirty as well.

Do all these things and your engine’s air and fuel will be as clean as possible. You’ll get much better fuel economy and better power

.

When Are Your Tires Worn Out?

February 10th, 2010 by rye32

Hey Vero Beach, are your tires worn out? What is the standard for our FL streets? How can you tell on your family van?

While there may be legal requirements for the Vero Beach area, there are safety concerns that go beyond meeting minimum replacement mandates.

2/32 is the depth of the tire tread wear indicator bars that US law has required to be molded across all tires since August 1, 1968. When tires are worn so that this bar is visible, there’s just 2/32 of an inch – 1.6 millimeters – of tread left. It’s that level of wear that’s been called into question recently.

We’re referring to the Consumer Reports call to consider replacing tires when tread reaches 4/32 of an inch, or 3.2 millimeters. And the recommendation is backed by some very compelling studies.

The issue is braking on wet surfaces in and around Vero Beach. Most of us think of our brakes doing most of the work, but if you don’t have enough tread on your tires, the brakes can’t do their job. When it’s wet or snowy, the tread of the tire is even more critical to stopping power.

Picture this: you’re driving over a water covered stretch of road near Vero Beach, FL. Your tires must be in contact with the road in order to stop. That means that the tire has to move the water away from the tire so that the tire is actually contacting the road and not floating on a thin film of water.

Floating on the surface of water is called hydroplaning. So if there’s not enough tread depth on a tire, it can’t move the water out of the way and you start to hydroplane.

In the study a section of a test track was flooded with a thin layer of water. If you laid a dime on the track, the water would be deep enough to surround the coin, but not enough to cover it.

A car and a full-sized pick-up were brought up to 70 miles per hour, or 112 kilometers an hour and then made a hard stop in the wet test area. Stopping distance and time were measured for three different tire depths:

  • New tire tread depth
  • 4/32 of an inch
  • 2/32 of an inch

So what happened with the 2/32 tires on the car? Get this – when the car had traveled the distance required to stop with new tires, it was still going 55 miles an hour. Stopping distance was nearly doubled to 379 feet and it took 5.9 seconds.

Wow! That means if you barely have room to stop with new tires, you would hit the car in front of you at 55 miles an hour with the worn tires.

Now, with the partially worn tires – at 4/32 of an inch – the car was still going at 45 miles an hour at the point where new tires brought the car to a halt. It took nearly 100 feet more room to stop and 1.2 seconds longer. That’s a big improvement. We can see why Consumer Reports and others are calling for a new standard.

Of course, stopping distances were greater for the heavier pick-up truck.

How do you know when your tires are at 4/32 of an inch? Easy; just insert a quarter into the tread. Put it in upside down. If the tread doesn’t cover George Washington’s hairline, it’s time to replace your tires. With a Canadian quarter, the tread should cover the numbers in the year stamp.

You may remember doing that with pennies. A penny gives you 2/32 to Abraham Lincoln’s head. The quarter is the new recommendation – 4/32.

How do people feel about replacing their tires earlier? Well, tires are a big ticket item and most people want to get the most wear out of them that they can. But do you want that much more risk just to run your tires until they are legally worn out?

For us, and we would guess for many, the answer is “no”.

R & M Auto Repair
626 Third Place
Vero Beach, FL 32962
772-569-2120

On Board Diagnostics For Your family van

February 3rd, 2010 by rye32

Make an appointment with R & M Auto Repair to have your on board diagnostics analyzed.
626 Third Place
Vero Beach, FL 32962
772-569-2120

Today we’re going to talk about on-board diagnostics and the questions we hear from folks around Vero Beach FL who need answers about diagnostic services. They want to know what diagnostics are, what’s involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in Vero Beach FL.

These are valid concerns. If you don’t understand something it’s really hard to know its value. Let’s start with some history.

Since 1996, all cars and light trucks in Vero Beach FL have been required to use a standardized diagnostic system to help repair technicians determine what’s wrong with your vehicle. The diagnostic system works with the vehicle’s Engine Control Module – the computer that controls many engine functions.

The computer monitors dozens of components and processes. Depending on what the sensors read, the computer will make adjustments to compensate for conditions and minor problems. When there is a condition that it can’t adjust for, the computer will turn on the check engine light.

It is also called the ’service engine soon’ light on some vehicles. The warning light signals you to get into your Vero Beach FL service center so that the trouble code can be read and the problem can be fixed. Your service center will have a scan tool and powerful software that will help the technician diagnose the problem.

If you’ve searched for check engine light on the internet, you may have seen that you can buy an inexpensive scanner or go to an auto parts store to have the trouble code read to tell you exactly what’s wrong.

That’s a common myth. The code itself doesn’t tell you what’s broken. It starts you looking in the right place. It tells you what engine parameter is out of range – but it won’t tell you what’s wrong or how to fix it.

Let’s say you think your daughter has a fever. You take her temperature and it reads one 102 degrees. You’ve confirmed a fever, but you don’t know what’s causing it. Is it a 24 hour flu, an infection, appendicitis or leukemia? A fever is a symptom of all of these medical problems, but it takes a skilled physician’s examination and additional diagnostic tests to find out what is actually causing the fever.

An example of a trouble code could be: P0133, which reads ‘Bank 1 sensor 1 circuit slow response’. This means that the front oxygen sensor has a slow response time to changes in the air-fuel mix. If that’s all you knew about cars, you would think your oxygen sensor was broken and would replace it. Now, it could be the oxygen sensor – but it could also be a bad or contaminated airflow sensor, exhaust leak, electrical problem, an intake manifold leak or any of a number of other things.

You can imagine a lot of oxygen sensors have been replaced because of that code. So the on-board diagnostics point the way to where the trouble lies, but it takes some skill and high-tech equipment to actually pinpoint the problem. The cheap scan tools that a consumer can buy do not have the ability to retrieve some of the operating history that’s stored in the engine control computer. That history’s very helpful in diagnosing the problem. Service centers like R & M Auto Repair invest a lot of money in high-end diagnostic tools to help solve the mystery and get you back on the road as soon as possible without replacing a lot of parts that don’t need replacing.

So, on-board diagnostics provide a powerful starting place for a highly-trained, well-equipped technician to get to the bottom of your problem. When your check engine light comes on, get it checked at R & M Auto Repair. If the light burns steady – don’t panic. Get in to R & M Auto Repair soon to have the engine scanned. A flashing check engine light means that there is a severe engine problem. Get in as soon as you can – waiting too long can lead to very expensive damage.

And try to not drive at high speed or tow or haul heavy loads with a flashing check engine light.

Getting Your Car Serviced in the Real World of Vero Beach

January 26th, 2010 by rye32

We get a lot of questions about servicing your car at AutoNetTV. One that we get asked the most is: Do you have to take your car to the nearest Vero Beach dealer for service and repair? We’ve all asked ourselves that at one time or another. Of course, any new car dealer in Vero Beach would like to have your service business, but there are a lot of reasons to turn to the automotive aftermarket for routine maintenance services as well as repairs.

First, let’s get some terms straight. New car dealers and manufacturers are referred to as Original Equipment – or OE providers. Everybody else is in the automotive Aftermarket. That includes auto parts stores, quick lubes, tire and service, and repair centers.

It’s important to know how the automotive industry works. Most car manufacturers don’t actually make their own parts and none of them make all of the parts they use. Instead, there are over 5,000 manufacturers that make the parts used to build new cars as well as to repair used cars.

We get a little steamed when a new car dealer pushes the myth that you need to go to them to get “genuine parts”. The fact is that your independent service center (R & M Auto Repair) can install the exact same original equipment parts from the same parts manufacturer that supplies the dealer.

One of the advantages of the aftermarket is that they’re free to innovate and improve. The aftermarket is quick to step in and fix design problems in Original Equipment parts. They’re also able to improve on reliability and performance.

When you use your independent aftermarket service center you’ll get parts that meet or exceed manufacturers’ specifications. You‘ll also have the freedom to choose replacement parts that meet your budget, improve performance or are the same as what the factory uses.

This freedom of choice is protected by law. You’re not required to use the dealership for service or to use the manufacturer’s brand of parts or fluids in order to maintain your vehicle warranty. Your local service center knows what products are recommended for your vehicle and can help keep you safely and economically on the road.

It’s like when you go to the hairdresser. They have a wide range of products you can choose from. You can buy something that’s less expensive when your budget’s tight, or kick it up a notch if you want. That’s the freedom of choice you get in the Vero Beach, FL automotive aftermarket.

Some new car dealerships lead you to believe that only their technicians are able to properly service or repair your make of vehicle. That may be true if you drive a Ferrari, but for the rest of us, the training our local Vero Beach, FL technicians receive is transferable to our cars.

Your Vero Beach, FL service center invests heavily in training its technicians and in making sure that they have all of the high tech diagnostic and service equipment to take good care of you. Hey, we live in the information age – aftermarket service centers have access to the latest specifications, problem reports and repair solutions for your vehicle.

Like your hairdresser – she probably knows you. She knows your personality, all about your family, and maybe even a few secrets. Your Vero Beach, FL automotive technician should also know you, and your car. You can’t underestimate the value of that relationship.

Your vehicles are a big investment and you rely on them so much. You have to have someone you can trust to take care of you. R & M Auto Repair can get the right parts, has the training to fix your vehicle and has a very strong commitment to your satisfaction. And for most of us, they’re more conveniently located and can usually perform maintenance services with less wait and hassle.

Now if your car needs a repair that’s covered under its new vehicle warranty, you’ll want to visit the dealership. But for everything else, consider your local aftermarket service center. Options, freedom, convenience – and with labor rates that are nearly 20% lower than the dealership – why go anywhere else?

Timing Belt Replacement in Vero Beach

January 21st, 2010 by rye32

Today we want to talk about timing belts. They’re something that many Vero Beach drivers don’t know much about and yet your vehicle won’t run if it’s broken – and it could cause many thousands of dollars damage if it does break. A broken timing belt is usually a tale of woe. Even though timing belt replacement is scheduled in the owner’s manual, it’s not the kind of thing that most Vero Beach car owners remember because it’s not well understood.

Let’s review what a timing belt does. As you know, the engine’s power is generated in the cylinders. A piston rides up and down in the cylinder. During the first down stroke, an intake valve at the top of the cylinder opens and air and fuel is drawn into the cylinder. Then the piston returns to the top, compressing the fuel and air mix. At the top, the spark plug fires, igniting the fuel pushing the piston down in the power stroke. As the piston once again returns up in the final stroke of the cycle, an exhaust valve opens at the top of the cylinder and the exhaust is pushed out. The timing belt is what coordinates the opening and closing of the intake and exhaust valves. It’s called a timing belt because the valves have to open and close at just the right time.

Now, not all Winter Beach and Roseland vehicles have timing belts. Some have timing chains. Like the name implies, they use a chain rather than a belt to perform the function. It used to be that most engines used timing chains, which are extremely durable. Manufacturers started using belts rather than chains to save money in the manufacturing process. So now we’re left with a component that can break. They sort of shifted the problem to us. There are two broad categories of engine design: interference and non-interference. If the timing belt on a non-interference engine breaks, the engine simply stops running. That could be very dangerous depending on where you are at the time, but it causes no internal engine damage.

Interference engines, on the other hand, will get real messed up when the timing belt breaks, because the valves will actually fall down into the path of the pistons. Things get chewed up when that happens and it’ll cost thousands to repair the engine.

So, what are the warning signs? Unfortunately, there really aren’t any. There aren’t tell-tale sounds. In some vehicles, a technician from R & M Auto Repair may be able to see part of the belt for a visual inspection, but many have a cover that’s in the way. The reality is that if the belt slips even one notch, it might as well be broken for all the damage it’ll cause. There’s no middle ground.

So how can we avoid these problems? Simply replace the timing belt when your owner’s manual calls for it. It can be 60,000 miles; it might be 90,000 or 100,000 miles. The point is, if you have 60,000 or more miles, ask your R & M Auto Repair service advisor right away if your manufacturer requires a timing belt replacement.

Contact R & M Auto Repair to learn more about your car’s Timing Belt
You can find us at:
626 Third Place
Vero Beach, FL 32962
Or call us at 772-569-2120

Sometimes you can go quite a while without a failure, but we’ve seen them happen within a couple of oil changes of being due. It’s not worth the risk.

What does it cost to replace a timing belt in Roseland or Sebastian? Well, that really depends on what kind of car you have. I can tell you that it’s usually not very easy to get to the timing belt – you often have to remove some accessories to get at it. It isn’t a cheap procedure, but it’s a fraction of what it could cost to repair the damage caused by a failure.

At R & M Auto Repair we’re all about trying to prevent costly repairs, keeping you and your passengers safe and increasing your driving enjoyment. Thanks to AutoNetTV for their great auto video tips.

What Vero Beach Automotive Service Consumers Should Know

January 13th, 2010 by rye32

There are some things Vero Beach consumers should know about Vero Beach automotive service and repair. First and foremost, R & M Auto Repair cares about you and your family’s safety. And we really appreciate your business. R & M Auto Repair in Vero Beach wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for R & M Auto Repair need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Winter Beach or Roseland driver may not realize the business and environmental regulations R & M Auto Repair must comply with. Of course that costs money too. Like any business, overhead is a big factor.

When you go into a Vero Beach restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.

It’s the same for R & M Auto Repair. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Vero Beach customers are happy to see them succeed as a FL automotive business.

Contact R & M Auto Repair to learn more about our extensive auto service training.
You can find us at:
626 Third Place
Vero Beach, FL 32962
Or call us at 772-569-2120

Your Vero Beach service center loves to see its customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns. Tell your Vero Beach area friends and family to go in for their scheduled maintenance too. That lowers the service center’s marketing costs and helps keep its labor rates down. That’s good for everyone.

R & M Auto Repair appreciates this great review of automotive service from AutoNetTV.